I love Google forms for doing some very simple customer/donor/client advocacy research and relationship discovery. Here is a sample form from a non-profit (some of our NFP friends lead the way when it comes to caring for their donors).
How Are We Doing?
Feedback Form for Clients, Families and Caregivers
Private, Confidential and Secure
At ErinoakKids we strive to provide quality care and services to clients and families. We need your feedback to continuously improve and serve you better. Fields marked with an asterisk (*) must be completed.
Thank you for your valuable feedback!
You can give us your feedback anonymously, but we encourage you to provide your contact information so that we can follow up with you.
Use format 555-555-5555